Do you know how, when, and what your HR business partners are communicating to your employees? It’s not uncommon to learn employees are inundated with HR messages. With so many voices and no direction, they learn to tune them all out.
When a client discovered employees were receiving up to 37 messages each week from various HR areas, we helped them define four key employee populations. Then we identified their existing comms channels and which worked best for each group. After reviewing months of their comms, we discerned three categories of information and limited each one.
See the full case study of how the playbook helped this client reign in their comms chaos.
The result? A practical Communications Playbook. Now, you can download a generic version of that playbook to get your team thinking on the same page…literally.
Download Our Communications Playbook
A Communication Sent Is Not a Communication Received
As George Bernard Shaw wisely noted: “The single biggest problem in communication is the illusion that it has taken place.”
If your companywide HR team members (and maybe vendors, too) send uncoordinated, disparate communications, employees may have a hard time deciding which ones to read. So, they may not read any. That’s why you need an annual (yet flexible) communication plan that involves your entire team.
Related Content:
- Aside from your company’s HR team, your vendors are also communicating to your employees year-round. We helped a client reign in communications confusion.
- When you have communications that need to reach all employees (at a desk, in a truck, on a factory floor), think outside your HR box.
- Looking for a comms plan for Open Enrollment? Chunk it into four phases, especially if you’ll be introducing changes — this sample plan has suggested timing, messaging, and comms channels.
- To stay connected with employees all year, download our Year-Round Benefits Calendar for topics and tips.
- Need to communicate a big change coming up? Download our three-phased Change Management Comms Plan.
