Change Management

The tumultuous events in recent years have given every HR professional a real-time education in change management and crisis communications. Many were hailed as heroes by employees and C-suite executives. We worked alongside many of our clients to craft messaging and create communications that would allay fears and relay honest updates.

Our experiences over the past 25+ years have shown us that change management is all about information, support, and direction…all done through honest, timely communications.


How can we help YOU? Let’s talk.

Our Work


Moving 3,000 employees from traditional PPO and HMO plans to one HDHP plan was a serious culture change that required education from the C-suite to line managers.



During company acquisitions, HR managers found themselves in the middle of a multi-year change management challenge. The key is to help managers understand how to talk to employees.




You’ll get less pushback on changes if you use a phased, multi-channel approach with messaging controlled from the top.


Our Insight

In the Game of Telephone, HR Communications Always Lose

Cascading your communications can be a very effective way to talk about change. But only if you do it right.


Need to Cascade HR Messaging? Try This Template

Control your messaging and tailor it down the line, so you’re speaking directly and specifically to each audience.


Benefit Plans Changing? Start Communications Early

Prepare employees with a phased communications campaign.