Client
National Grocery Chain
Industry
Retail
Number of Employees
453,000+
Challenge
The HR team of this national retailer wanted to make sure employees were adequately planning for retirement, and to ensure they have a good end-of-work experience. They also needed to get field HR and managers involved, giving them tools to have the retirement conversation way ahead of an employee’s retirement date.
HR needed to simplify and clarify the retirement materials, making it easier for those employees to understand the entire process — from determining their retirement date and engaging with their manager to completing forms and checklists and learning how health care works for retirees.
Solution
To clarify the many facets involved in the retirement process, we recommended our client break information into three documents, each with a specific purpose.