As you prepare your annual enrollment materials, be sure to check your numbers one last time. Making a mistake in your math or transposing a digit in a phone number not only results in misinformation, but possibly the added cost of reprinting.
- Charts or examples: Be careful when updating a chart or example from a previous communication. Make sure all figures are updated to reflect the upcoming year. Mistakes can also occur when an example is edited through multiple versions of materials. Before you go to print or post the final piece, ask someone else to review the figures to make sure they’re correct.
- Automated comparison tools: If you have an automated plan comparison tool, make sure you update all the numbers used to make the calculations. Have you updated the employee premiums for 2016? Did your Health Savings Account limits increase? How about company contributions? Once you verify that the numbers are correct, take it for a test drive – run scenarios for every plan and every level of coverage to make sure everything adds up.
- Contact information: Call every number and look up any addresses to make sure the information you’re providing is accurate. And don’t forget to check every URL, too.